We ensure that you always reach your destination.

Medical & Travel

Emergency medical and travel assistance for your piece of mind.

Personal Assistance

Revolutionary concierge platform to help lead an aspirational lifestyle.

The Pioneer and Inventor of the Assistance Concept

Our 24x7 Assistance Center, located in Mumbai, is equipped with world class technology and a team of dedicated professionals with long-standing experience in assistance. It leverages the well established processes, quality standards and best practices of the Europ Assistance Group to deliver high quality services and world class customer care. A few key figures : 1 intervention every 2 seconds around the world, 2 phone calls answered every second worldwide, 12.5 million interventions carried out around the world, 62.3 million calls managed by assistance case handlers.

An Unparalleled Network of Service Partners

The Europ Assistance Network spans 208 countries across 5 continents with over 400000 credential service providers,ensuring we can deliver what you need and where you need it. In India as well, we have developed a comprehensive network of service providers to support our customers needs, virtually anywhere. Our network partners are selected by a dedicated team of network managers for their customer service orientation and ability to meet our customers expectations. They are regularly trained and monitored closely for performance. To join our network, send an email to

Contact Us

022 67347878

Monday to Friday - 10am to 6pm

Contact by E-mail



After the successful launch of ICICI Bank credit card services. We are proud to share that another feather is added in our cap by joining hands with one of the BIGGEST nationalized bank in India – Punjab National Bank by offering our concierge/ Lifestyle service to PNB platinum credit card holders This is our first tie up with any nationalized entity in India and we are sure this will help us go long way and raise EAI flag high !!! CONTINUE »