We ensure that you always reach your destination.

Medical & Travel

Emergency medical and travel assistance for your piece of mind.

Personal Assistance

Revolutionary concierge platform to help lead an aspirational lifestyle.

The Pioneer and Inventor of the Assistance Concept

Our 24x7 Assistance Center, located in Mumbai, is equipped with world class technology and a team of dedicated professionals with long-standing experience in assistance. It leverages the well established processes, quality standards and best practices of the Europ Assistance Group to deliver high quality services and world class customer care. A few key figures : 1 intervention every 2 seconds around the world, 2 phone calls answered every second worldwide, 12.5 million interventions carried out around the world, 62.3 million calls managed by assistance case handlers.

An Unparalleled Network of Service Partners

The Europ Assistance Network spans 208 countries across 5 continents with over 400000 credential service providers,ensuring we can deliver what you need and where you need it. In India as well, we have developed a comprehensive network of service providers to support our customers needs, virtually anywhere. Our network partners are selected by a dedicated team of network managers for their customer service orientation and ability to meet our customers expectations. They are regularly trained and monitored closely for performance. To join our network, send an email to

Contact Us:

+91 22 6291 9500

Monday - Friday 10.00 AM - 6.00 PM


News : Stake in ONB Technologies to cater Indian vehicle servicing industry

Europ Assistance Holding has picked up a significant minority stake in Singapore-based vehicle servicing start up ONB Technologies, which operates under the brand name 21North in India. The 21North platform allows users to keep track of their vehicle history, enabling them to get a better resale value for their vehicles. Europ Assistance, which has been in India for more than a decade and a half, offered assistance to 450000 people - pick up drop, travel assistance, concierge services. With 21North coming on board we aim for our company to be known as Vehicle Ownership Lifecycle Assistance company in near future. CONTINUE »